Thank you for choosing Siren
Please find all the necessary information about the course you have booked:
Finding your joining instructions and certificate
Use your email address and password to access your dashboard:
Dashboard
- Your email address
- Your Password
Please save your password in your browser.
When is my course?
Our course timings are:
Course Start Time: 09:45
Course End Time: 17:00
The email we initially sent when you booked the course has the location and date displayed. Check your inbox and spam folder if you are not sure which location and date you have booked.
See the example below:
Where is my course?
Click on the venue below for the directions on Google Maps.
If you need more details on how to get to the location click on the MORE DETAILS ON HOW TO GET THERE button and you will find images of the building and a detailed explanation of how to get there.
Rescheduling policy
We understand that occasionally, working schedules mean that it’s not convenient for you or your staff members to attend the course. We will try to be as accommodating and flexible as possible. By offering free cancellations or postponement up to 7 days before course commencement. However – if you cancel your course later we reserve the right to charge you for this late cancellation.
7 days – 48 hours prior to the course, we will charge you 50% of your booking fee. Less than 48 hours – 100% is charged.
Where is my certificate?
We aim to send certificates within 5 working days after course completion (check your spam folder if it’s not in your inbox). However, if you haven’t received your certificate, you can find it in your account.
Follow the link: CUSTOMER LOGIN
Enter your email address and password. If you cannot access, reset your password and don’t forget to check your spam folder.
You will find the certificate under the ‘Courses’ tab’ on the left-hand side. Please use the left-hand side menu to access the courses.
If you have booked a course for someone else, please be aware that we send certificates to the attendees and not to the person who made the booking.
If you need support accessing your certificate please send an email – paperwork@sirentraining.co.uk
